Terms and Conditions of c18bet – Clear Rules So You Can Play with Confidence

By accessing, browsing, or using any feature of the c18bet platform – whether through a mobile browser or app – you confirm that you have read, understood, and fully accept these Terms and Conditions, as well as our Privacy Policy and the specific rules for each available service.

If you disagree with any part of these Terms, you should not create an account or use c18bet's services. Creating an account or making any deposit constitutes automatic and unconditional acceptance of all rules set out here.

These Terms and Conditions constitute a binding agreement between you, the user, and c18bet. They apply to all activities carried out on the platform, including Sports Betting, casino games, jackpots, slots, deposits, and withdrawals.

To create an account with c18bet and use the platform's services, users must meet all of the following requirements:

• Be at least 18 years of age;
• Be a resident of Brazil and hold a valid CPF;
• Provide accurate, complete, and up-to-date information during registration;
• Not be included on any active self-exclusion list at c18bet;
• Not be an employee, partner, or immediate family member of a c18bet staff member or any of its partner providers;
• Not have had any previous account closed due to a violation of these Terms.

C18bet reserves the right to request identity verification documents at any time, including RG, CPF, proof of address, and proof of ownership of the payment method used. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or closure of the account.

You are solely responsible for the security of your login credentials — username and password — and for all activities carried out on your c18bet account. c18bet strongly recommends using a unique, complex password that is not used for any other service.

If you suspect unauthorized access to your account, you must notify c18bet immediately through the support channel available 24 hours a day. c18bet will take the appropriate security measures, including temporarily blocking the account during the investigation.

C18bet is not liable for losses resulting from the voluntary or involuntary sharing of login credentials by the user. This includes situations where the user allowed third parties to use the account, even informally.

Your c18bet account is personal and non-transferable. Transferring account ownership to another person or using it on someone else's behalf is not permitted.

C18bet accepts the following deposit methods, all processed exclusively in BRL:

C18bet does not charge fees on deposits. Any charges applied by the user's financial institution are the user's sole responsibility. All deposits must come from accounts held in the name of the c18bet account holder – third-party deposits are not accepted.

C18bet reserves the right to refuse or reverse deposits that show signs of fraud, money laundering, or any other irregularity, without prior notice. In such cases, the user will be notified and may submit additional documentation for review.

Withdrawals at c18bet are processed exclusively to accounts whose holder matches the registered account name on the platform. The available withdrawal method is Pix, with processing in under 10 minutes after approval. The minimum withdrawal amount is R$ 50.00.

Before the first withdrawal, the user must complete the identity verification process (KYC) by submitting:

• Official government-issued photo ID (RG or CNH);
• Proof of address issued within the last 90 days;
• Selfie holding your ID document, if requested by the operations team.

Identity verification is processed within 24 hours of full document submission. Once approved, subsequent withdrawals do not require re-verification, except when account details are changed or suspicious activity is detected.

C18bet may hold a withdrawal for up to 72 hours for security review purposes in cases involving amounts above R$ 5,000.00 or when transaction patterns requiring further analysis are identified. The user will be notified of any hold and the applicable reasons.

C18bet regularly offers bonus promotions for new and existing users, including welcome bonuses, free spins on slots, weekly cashback, and special promotions for sporting events such as Brasileirão Série A matches and UFC.

Each promotion has its own specific terms and conditions, available on the offer page. The general conditions that apply to all c18bet bonuses are:

• The welcome bonus is available only to new users who have not yet made any deposit on the platform;
• All bonus balance is subject to wagering requirements before it can be converted to real balance and withdrawn;
• The standard c18bet wagering requirement is 30x (thirty times) the bonus amount, unless otherwise stated in the specific promotion;
• Bonus balance expires 30 calendar days after it is credited if the wagering requirement has not been met within that period;
• Bonuses cannot be transferred between accounts or withdrawn directly without meeting the wagering requirements;
• C18bet reserves the right to cancel bonuses where there is suspicion of abuse or use of multiple accounts to obtain undue benefits.

Free spins awarded as part of promotions generate bonus balance subject to the same wagering conditions above. The value of each free spin in BRL is specified in the corresponding promotion's terms. Not all games in the c18bet catalog are eligible for wagering requirements – eligible titles are listed on the promotions page.

Sports Betting at c18bet covers more than 40 sports, with highlights including football (Brasileirão Série A, Copa do Brasil, Copa Libertadores, and international leagues), UFC, volleyball, basketball, tennis, and e-sports such as CS2 and Valorant featuring Brazilian teams.

By placing a bet on c18bet, you confirm that:

• Fully understands the chosen market and the conditions of the bet;
• The bet was placed using available balance in your c18bet account;
• Agrees to the odds in effect at the time the bet is confirmed.

Bet cancellation and refunds: If a sporting event is cancelled or postponed by more than 24 hours from its original scheduled time, pre-match bets on the final result will be automatically voided and the staked amount returned to the c18bet account balance. Specific markets (such as number of goals in the first half) may follow different rules, as specified in the relevant sport's rules.

Live betting: During live betting, odds may be temporarily suspended at critical moments of the event (goal, card, player injury). Bets placed during a suspension window may be automatically cancelled by the system. c18bet updates live odds every 3 seconds to reflect the current state of the match.

C18bet offers more than 500 casino games, including slots from providers such as Pragmatic Play, NetEnt, and Play'n GO, a Live Casino with real dealers, blackjack, roulette, baccarat, poker, and progressive jackpots with prizes in BRL.

All c18bet casino games use a Random Number Generator (RNG) certified by independent audit. The RTP (Return to Player) for each slot is available in the game's technical sheet and represents the average expected return over billions of simulated spins.

Jackpots: Jackpot prizes are drawn by RNG and cannot be predicted or guaranteed at any specific time. The value shown on the progressive jackpot counter is a real-time estimate. c18bet pays jackpots in full in BRL via Pix within 24 hours of prize verification for amounts above R$ 100,000.00.

Technical failure: If a technical failure during a slot round or live game prevents normal completion, c18bet will void the round and return the wagered amount to the user's balance. Jackpot prizes won during confirmed technical failures will not be paid out, and the wagered amount will be refunded.

C18bet believes that gaming should be a form of entertainment, not a source of financial or personal distress. That is why the platform provides a full suite of responsible gaming tools, accessible directly from your account dashboard.

The available tools include:

• Deposit limit: set maximum deposit amounts per day, week, or month;
• Loss limit: set the maximum amount you are willing to lose in any given period;
• Voluntary break: suspend your account for 24 hours, 7 days, or 30 days with a single click;
• Permanent self-exclusion: permanently close your account if you feel that gaming is affecting your life.

Limit reductions and voluntary breaks take effect immediately upon request. Limit increases have a 7-day waiting period before taking effect, giving the user time to reconsider. Self-exclusion is permanent and irreversible.

For more information and support resources, visit our Responsible Gambling.

The following conduct is strictly prohibited on the c18bet platform:

• Creating more than one account per CPF or using third-party information to open accounts;
• Using bots, automated scripts, or any automation software to interact with the platform;
• Intentionally and repeatedly exploiting technical odds errors or game bugs;
• Engaging in any form of money laundering or using c18bet as a vehicle for irregular financial transactions;
• Coordinating bets with other users to obtain bonuses unfairly (bonus abuse);
• Using insider information about the outcome of sporting events to gain an advantage in betting;
• Attempting to access the systems, data, or accounts of other users without authorization.

Any violation of the conduct described above will result in the immediate closure of the account, cancellation of pending withdrawals, retention of balances for investigation purposes, and, where applicable, reporting to the relevant authorities. c18bet cooperates with money laundering and fraud investigations as required by Brazilian law.

C18bet collects and processes users' personal data in compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). Data collected is used exclusively for platform operations, fulfillment of legal obligations, fraud prevention, and improvement of the user experience.

Your personal data is never sold or shared with third parties for commercial purposes without your consent. Sharing with operational partners occurs only to the extent necessary for the provision of contracted services (payment processors, game providers, security auditors).

You have the right to access, correct, port, or request deletion of your data at any time by sending a request to suporte@c18bet.click. For full details on data collection, use, and storage, please refer to the Privacy Policy of c18bet.

C18bet employs all available technical resources to ensure continuous platform availability, but cannot guarantee 100% uninterrupted access at all times. Scheduled maintenance will be communicated in advance. Outages caused by external factors (third-party infrastructure failures, internet provider instabilities) do not entitle users to compensation.

C18bet is not liable for financial losses resulting from betting decisions made by the user, odds fluctuations, unforeseeable events in sporting matches, or casino game outcomes. Bet and game results are determined by external events (sports results) or by certified RNG, without any intervention from the platform.

C18bet's total liability to any individual user, under any circumstance, is limited to the account balance available at the time of the event that gave rise to the claim.

C18bet may update these Terms and Conditions at any time. Material changes — those that directly affect users' rights or obligations — will be communicated to the registered email address at least 15 days before taking effect.

Continued use of the c18bet platform after updated Terms take effect constitutes automatic acceptance of the changes. If you do not agree with the new terms, you may close your account before the effective date without penalty and request a withdrawal of your available balance.

The current version of the Terms and Conditions will always be available on this page, with the date of the last update shown at the top.

For questions about these Terms and Conditions, matters related to your c18bet account, identity verification requests, or formal complaints, please contact our support team:

• Live chat: available 24 hours a day, 7 days a week, directly on the platform;
• Email: suporte@c18bet.click (response within 24 hours for non-urgent matters).

C18bet is committed to responding to formal complaints within 5 business days. If the matter is not resolved internally within that timeframe, the user may pursue dispute resolution channels available under Brazilian consumer protection law.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. The court of the user's place of domicile is hereby elected as the exclusive jurisdiction for resolving any disputes arising from this agreement, to the exclusion of any other, however privileged it may be.